Shipping & Returns


Standard shipping within Germany takes 3 to 5 working days. Your order will be sent via a trackable service. With the shipping confirmation you will receive a tracking link with which you can track your goods.

Free shipping within Germany for orders over 30 € EUR; for orders below this value, shipping costs of 3.99 € EUR apply. Shipping to Europe costs 19.95 € EUR. Shipping prices may vary for products in the "KCSR" category; for all other products, the shipping costs already stated apply.

Further details about our shipping costs can be found under "Shipping".


We understand if an item just isn't right for you and you want to return it. As long as the item is still in its original condition, we accept free returns.

Customers ordering to German delivery addresses:

If you return items for a refund via our returns portal within 14 days of delivery, we will issue a full refund to your original payment method.

Please allow up to 15 days for us to receive and process your return.

Do you still have questions?

Then contact